Services

Send the finished product (roll type and application), material and paper weight, jumbo roll width, outer diameter and weight, finished roll width, outer diameter and core ID (or coreless), printing needs, target daily output, packaging method, and the destination country and power supply. Use the inquiry form or email info@h-gppe.com.

Yes. English catalogs for the POS and thermal paper roll line, the label roll line and the turret label line are sent on request: email info@h-gppe.com or use the inquiry form. Model and specification tables for all current GPPE lines are on the Specifications page.

Lead time, delivery terms and payment terms are not published on this website. GPPE confirms them in the quotation for your line: send your requirements through the inquiry form.

Yes. Experienced GPPE engineers provide on-site installation, production line debugging and startup support, and train operators on daily operation, safety procedures, troubleshooting and routine maintenance.

GPPE equipment comes with a 12-month warranty. GPPE provides 24-hour online support for remote troubleshooting, spare parts support and lifetime after-sales support. Details are on the Service page.

GPPE is headquartered in Shanghai and works with overseas service teams and regional partners in countries including Italy, Germany, France, Russia, Turkey, Brazil and Malaysia, supported by remote service from the headquarters.

GPPE follows a documented incoming inspection procedure: customer drawings and technical requirements are confirmed and signed before production, measuring tools are calibrated, key dimensions are measured and recorded, nonconforming parts are isolated and never used, and qualified parts are labeled and stored. Every machine is inspected before delivery.

Machines are sealed in protective film, packed in numbered wooden crates for easy checking on arrival, and loaded and secured in containers for sea freight by the GPPE team.